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MWRTA CATCH App

 

Download on your phone today!

en_badge_web_generic.png   AppStore.png

Use the buttons above or search for MWRTA Catch in your app store!

Vehicle Tracking and Rider Information App for the MWRTA- now with CatchConnect!

MWRTACATCHCONNECT

CATCH Connect

On-demand microtransit

A curb-to-curb microtransit system that gives riders the ultimate flexibility. Book a trip when you're ready to go; rides are provided on a first-come, first-served basis.

Fare Free Curb-to-curb No reservation needed Fully accessible

Book a Ride

Use the MWRTA CATCH App

Book your trip, get a real-time ETA, and track your vehicle as it arrives.

en_badge_web_generic.png   AppStore.png

Or book by phone

(508) 283-5083

Call when you're ready to travel; trips can't be reserved in advance.

Service Zones & Hours

No zones running right now
CATCH Connect zones
Zone Weekdays Weekends Service area Connect to PDF
Wellesley
Not running now		 6:45 AM – 8:45 PM 8:00 AM – 6:00 PM Town of WellesleyPlus Newton-Wellesley Hospital, Natick Community Center and Woodland MBTA Station 201206T
Sudbury
Not running now		 8:00 AM – 6:00 PM ~ Town of SudburyPlus Target Plaza in Marlborough 204
Hudson / Berlin
Not running now		 6:45 AM – 6:45 PM 8:00 AM – 6:00 PM Towns of Hudson and BerlinPlus Downtown Marlborough, Marlborough Hospital, Boston Scientific, Solomon Pond Mall and Apex Center 108204207302495C
Framingham / Natick
Not running now		 7:30 PM – 10:00 PM 8:00 AM – 6:00 PM Framingham and NatickWeekday evenings and weekends 101102103104105107201202203206207301305306309T
Milford / Hopedale
Not running now		 10:00 AM – 6:00 PM ~ Towns of Milford and Hopedale 304306495C

Shaded hours are for the day selected above. A highlighted row means that zone is running right now. ~ means no service that day.

How to Ride

  1. Download the appGet the MWRTA CATCH app from the App Store or Google Play.
  2. RegisterLog in, tap Contact (bottom right) and register for a CATCH Connect account.
  3. Go to your pickup spotBe ready at your pickup location when you book.
  4. Enter your tripOn the Connect tab, enter your pickup in “Current Location,” then your destination.
  5. BookTap to book; no reservation needed.
  6. Track & boardWatch your ETA and track the vehicle, then board when it arrives.

Good to Know

Natick Mall Pickups

For efficiency, CATCH Connect uses two pick-up/drop-off points at the Natick Mall:

  • The bus shelter at the former Wegmans entrance, near Macy's
  • The Level 99 entrance

Fares & Luggage

CATCH Connect is currently fare free.

Each rider may bring 4 shopping bags, or up to 3 pieces of travel luggage of no more than 40 lbs. each.

Accessibility

All CATCH Connect vehicles are fully accessible, and drivers are thoroughly trained in customer service and ADA requirements.

Holidays

No service: New Year's Day, Patriots' Day, Independence Day, Thanksgiving Day, and Christmas Day.

Reduced-schedule holidays: mwrta.com/holidays

Contact

CATCH bookings: 508-283-5083

Customer Service: 508-935-2222
info@mwrta.com
Blandin Hub, 15 Blandin Ave., Framingham, MA 01702

MetroWest Regional Transportation Authority www.mwrta.com

Please click here for a printable 'How To' guide for using the Catch Connect services. 

Begin by downloading the MWRTA CATCH app - click on the badge at the top of this page for your phone type.
Once you are logged in to the app, visit the 'Contact' button on the bottom right side of the screen, and register for a Catch Connect account. Once you are registered, you will be ready to use the service! Simply wait at the area you are looking to be picked up at, enter the address into the "Current Location" bar on the 'Connect' tab, as well as your destination address, and click to book the trip - no reservation needed!
Once your trip is assigned to a vehicle, you will be provided with an ETA of the vehicle's arrival, and be able to track the vehicle as it makes its way to you.  Please be sure to stand in a safe, visible location so our driver can find you. Once the vehicle arrives, please board and you will be quickly taken to your destination.


If you are not able to use the app, you may call to book a trip - you must be ready at the time you call to be picked up (no advanced reservations accepted). Please call (508) 283-5083. 


This service is open to the public. All Catch Connect vehicles are fully accessible, and drivers are thoroughly trained in customer service and ADA requirements.
For any additional questions regarding the CATCH Connect service, please email info@mwrta.com or call us at (508) 283-5083. 

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