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Employment Opportunities

Operations Manager of Framingham Intermodal

The MetroWest Regional Transit Authority is looking for a motivated, proactive, hardworking individual to fill the position of Operations Manager at Framingham Intermodal located in downtown Framingham. The Operations Manager will manage all day-to-day operations at Framingham Intermodal including but not limited to maintaining the Intermodal grounds, providing excellent customer service, oversee and manage parking, as well as act as a community liaison between the MWRTA and the downtown community. We are looking for someone who wants to grow with us.


  • Day-to-day management of Framingham Intermodal
  • Daily upkeep of the property (parking lots, shelter, shed, caboose, bike lockers, entrance, exit, etc.) during all seasons
  • Handle parking throughout MWRTA managed parking lots
  • Customer relations including effectively and efficiently handle customer complaints
  • Create and manage Framingham Intermodal web page content and newsletter entries
  • Work with local bike community
  • Partner with government agencies, municipalities, private contractors, and local businesses and organizations as directed
  • Maintain a positive relationship with commuters, MWRTA riders, and neighboring businesses
  • Responsible for the care, maintenance, and inventory of all supplies and equipment owned by the MWRTA for the Framingham Commuter Rail Station parking lots and property
  • Report unusual activity at station and parking lots
  • Work with Intermodal security to ensure lots remain safe
  • Ensuring a professional appearance and attitude at all times
  • Attend weekly meetings
  • Perform other duties as directed by the Director of Marketing, Communications & Intermodal Operations, or Administrator


  • Proven project management skills
  • Able to take initiative, work independently, and meet strict deadlines
  • Able to multitask and can take direction well
  • Willing and able to pick up/clean any debris, litter, graffiti, etc., that is MWRTA responsibility
  • Able to lift 50+ pounds
  • Able to work off a six-foot ladder
  • Experience with power tools
  • Able to use landscape equipment safely and effectively
  • Dependable and Punctual
  • Strong organizational skills and written and verbal communication skills
  • Technologically savvy – computer software, scanning and sharing documents
  • Able to read, write, fluently speak, and understand the English language
  • Must have reliable transportation to and from work
  • Must have a valid Massachusetts driver’s license
  • Able to successfully pass a CORI

Required Experience

Bachelor's degree (B. A.); or two to five years related experience and/or training; or equivalent combination of education and experience.

Position Type:

  • Full Time (40 hours per week), flexible with schedule, holidays and weekends occasionally
  • Will be expected to work overtime during storms.

The Operations Manager of Framingham Intermodal reports directly to the Director of Marketing, Communications & Intermodal Operations

The MWRTA is an Equal Opportunity Employer.

Kiessling Demand Response Drivers


Kiessling Transit Inc looking for drivers with a positive attitude to transport MetroWest seniors and travelers with disabilities in the Framingham Natick, Marlboro and Ashland area.

FT, PT, weekdays, weekends, OT available, GPS in vehicles

Hours & Compensation:
FT benefit pkg incl. health ins, vac. FT & PT: incl. paid training, uniforms provided.

Pre-employment Requirements:
Must be 25 years or older for driver position
Valid driver's license
Must have 3 years driving experience in the U.S.
Pass a DOT physical and drug screen,
Pass a CORI background check
Clean driving record

Kiessling will provide paid training which consists of CPR, First Aid, wheelchair securement, defensive driving, and more.

To Speak with a live person call: (508) 820-4655

Kiessling Fixed Route Drivers- CDL (Commercial Drivers License) Required - 2017

Kiessling Transit, the company providing the fixed route bus service for MWRTA, currently seeks applicants with among other pre-requisites, a professional demeanor with a strong emphasis on customer service, a clean driving record, and CDL license with passenger endorsement. All shifts available. Interested applicants should come to the MWRTA offices at 15 Blandin Avenue in Framingham, Monday - Friday, between 7am-5pm to fill out an application. Please call (508) 935-2222 with any questions. CDL Training is available.

Contact Us

MetroWest Regional Transit Authority
15 Blandin Ave.
Framingham, MA 01702
Office Hours:
Monday to Friday
8:00am to 4:00pm

P: 508-935-2222

Dial a Ride: 508-820-4650

F: 508-935-2225

TTY: 508-935-2242

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